How it works

Taking Control of Your Health Has Never Been Easier

Speak with a qualified medical cannabis specialist and manage your treatment entirely online anywhere in the UK.

Start Eligibility Questionnaire How it works

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Check Eligibility

To determine your eligibility, we’ll get you started with a short questionnaire. This helps us understand your medical history, current symptoms and health goals so we can assess whether medical cannabis may be a suitable option for you. 

As part of the process, you’ll be asked to provide consent for us to request your Summary Care Record from your GP. With your approval, we’ll contact your GP directly and handle it all securely on your behalf.

If you’re currently with another clinic, we’ll also help you arrange a smooth transition of care. With your permission, we’ll notify your existing clinic and request a discharge letter so your care can continue seamlessly with us.

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Online Consult

If you’re eligible, you’ll be invited to book your first appointment. You’ll meet with one of our experienced specialist clinicians, who will review your medical history and take the time to fully understand your symptoms and treatment goals. If medical cannabis is a suitable option, they’ll talk you through the available treatments and work with you to create a personalised plan that fits your needs.

We charge a small £19 fee for your initial consultation, but if you’re approved and receive your first 30 day prescription, that £19 will be credited towards the cost of your medication, effectively making your consultation free!

All appointments are online, and no referral is required. If approved, you’ll receive your first prescription and be supported with a treatment plan tailored just for you.

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Discreet Delivery

After the doctor’s assessment and approval, one of our partner pharmacies will dispense your prescription. All medicine is delivered in discreet packaging directly to your door for your convenience and privacy. Meaning there is no need to leave the house.

Delivery typically takes 3 to 5 working days from your appointment, provided there are no issues. Delays can occur if clinical approval takes longer, the prescription needs clarification, changes are requested or further documentation is required.
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Please note: No medication can be dispatched until payment is received, your delivery address is confirmed, and your ID is verified by the pharmacy. These compliance checks are mandatory for all UK patients and may affect delivery timelines.

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Ongoing Support

At Dispensed, we believe that everyone deserves to have full control over their healthcare. That’s why we pride ourselves on personalised, friendly patient support, striving to guide you through the entire process. We educate our patients on effective medicine use and are passionate and committed to your continuity of care.

You’ll always have control of your health, allowing you to make adjustments when needed or talk to one of our experienced clinicians whenever you have questions or require assistance. To ensure your treatment is effective, you'll need to book a follow up consultation approximately 28 days after your initial consultation. From there, a clinician will assess your progress and adjust your prescription or continue your plan accordingly.

There are no contracts and no hidden costs, you’ll only ever pay for your medication. A £19 consultation fee applies to both initial and follow up appointments, and is fully credited towards the cost of your medication once you begin a treatment plan.If you need to adjust your treatment, ask a question or simply check in, our team is here to help. You can reach out anytime to our clinical support team or via the live chat on our website.

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Straightforward
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Specialist
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Travel Guide

Travelling abroad?

How to travel with a medical cannabis prescription

1. Check Local Laws
Most countries don’t recognise UK prescriptions and cannabis may be illegal. Always research each country you're visiting or transiting through.

2. Use Original Packaging
Keep your medication in its original packaging with the pharmacy label visible. Your name and date of birth must match your passport.

3. Pack Medical Cannabis Flower in Checked Luggage
If permitted by the airline and destination, cannabis flower should go in your checked bag.

4. Proof of Prescription & Travel Letter
Carry both a copy of your prescription and a travel letter confirming it is for personal medical use. You can request both by emailing info@dispensed.co.uk before you travel.

5. Confirm with Embassies
Laws vary, and some countries have strict penalties. Contacting the embassy helps you confirm it’s safe to travel with your prescription and avoid surprises at the border.‍‍

What is Dispensed?

Dispensed is the UK's easiest to use online platform which links you to our highly trained clinicians. After a quick initial patient questionnaire, our specialist doctors will assess your eligibility and facilitate a custom treatment plan to suit your needs.

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We focus on supporting patients who may benefit from regulated therapies including medical cannabis. Our goal is to make navigating your healthcare options simpler and to offer clear guidance in areas that are often misunderstood or difficult to access.

Who can use Dispensed?

Anyone in the UK who would like to learn more about healthcare pathways can use Dispensed. Whether you are exploring your options or ready to consult, we provide resources and clinician access regardless of where you are on your journey.

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How does the telehealth appointment work?

You can book a video appointment online at a time that suits you. Consultations are conducted securely by licensed professionals who specialise in emerging areas of healthcare including medical cannabis. Following the consultation you will receive guidance on next steps.

Is my personal data protected?

Yes. We use secure systems to manage and store your information according to UK data protection regulations. Your private health details remain confidential and safe. You remain in complete control of your information at all times, and you can request access to your data or ask for it to be updated or deleted in line with your rights under data protection law.

Are healthcare providers regulated?

Yes. All clinicians who work with the Dispensed platform are fully licensed and regulated by the appropriate professional bodies in the UK. We verify their credentials to ensure the care provided is safe and compliant.

How do I start the process?

You can begin by booking your initial consultation on our website. Each appointment costs £19, but this is credited toward any treatment if you're eligible - making your consultations effectively free. After your appointment, the clinician will explain your options and guide you through the next steps if treatment is appropriate.

Can I get ongoing support after the consultation?

Yes. Dispensed provides ongoing guidance at every stage of your journey. Whether you need help understanding information or follow-up support we are here to assist.

How much does it cost to get started?

Your initial consultation with Dispensed costs £19, which is credited toward your first prescription if you're approved for treatment - making your consultation effectively free.

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We keep our pricing clear and accessible - no hidden fees, no membership requirements, and no unexpected charges.

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Our goal is to make it easier and more affordable for eligible patients to explore alternative therapies with confidence.

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How much does the medication cost?

Medication costs vary based on your personalised treatment plan, which is developed with your Specialist Doctor during your initial consultation and may be updated over time. As a general guide:

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Medical cannabis flower typically costs £7 - £9 per gram, with most patients prescribed around 20-30 grams per month.
Cannabis oils start from £80 for a 30ml bottle, with final pricing depending on your dosage and product type.

Your monthly cost covers everything: consultations, treatment planning, prescription management, free delivery and ongoing clinical support.There are no hidden fees, lock-in contracts, or unexpected charges- just clear, transparent care.

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You can also use our price calculator on the Pricing page to get an indicative estimate. Please note that all costs are approximate and do not guarantee prescription or treatment.

What is the cancellation policy?

There are no lock-in contracts and no hidden fees. You can opt out of our service at any time, for any reason.

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You’re never tied to a contract and remain in full control of your healthcare decisions at all times.

Get started with us

Ready to start?

Start our eligibility questionnaire today.

Start Questionnaire

Taking Control of Your Health Has Never Been Easier

Check if You're Eligible

Check Eligibility

Online Consult

Discreet Delivery

Ongoing Support

Why Dispensed?

Travelling abroad?

Frequently Asked Questions

Ready to start?